Posted on 18th September 2011 20:48:04

One of the worst restaurant experiences I have ever had!

Not only was the food terrible and ill portioned, it came after ordering twice and an hour and a half's wait. IT came with a side order of rude customer service from the staff too. I was particularly surprised by this, not only because this was a highly recommended restaurant a few years ago, but also because we were in a party of 20 people. I'll let you do the math on how much we spent if the average meal was £20-25. Half the food arrived at one point and the other half of the food was arrived 30 minutes after. We had to get many portions re-heated. This did not go down well with the staff, unsurprisingly.

After finishing our birthday meal, we wanted the bill. After contesting that we were overcharged. We quietly argued our point through the ranks of the restaurant until we met the manager. This did not go down well because he swore at us, attacked our integrity by making very serious accusations about some of the party's members. Not only this but he did not seem to care if the disagreement became violent. At this point we found the best way to leave the debate (as crowds were forming at the bus stop outside and it was attracting too much attention) and we left imminently.

I most certainly will not be returning to this restaurant, and because of the hostile experience, I will think twice before even going to a restaurant on Edgware road. Lebanese restaurants in Knightsbridge are probably a little more expensive but worth the assurance. I will be arranging events there from now on.

Note: If you see this message again on some other review websites, I am only re-affirming my point and not spamming. I am a business analyst so I am not competition.